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Commitment to provide service
Bengal Islami Life Insurance Limited's Service Commitment/Charter:
| SL. No. | Service Description | Maximum time for acknowledgment of receipt of proposal | Maximum time for return of proposals containing supporting documents or required information and requirements/incomplete information | Maximum time of service requested |
|---|---|---|---|---|
| 1 | Underwriting | one working day | two working days | seven working days |
| 2 | First premium matured receipt | one working day | two working days | seven working days |
| 3 | Insurance Document | one working day | two working days | seven working days |
| 4 | Insurance Claims | one working day | two working days | seven working days |
| 5 | Insurance Changes | one working day | two working days | seven working days |
| 6 | Premium Notice | one working day | two working days | seven working days |