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HOW TO MAKE A CLAIM
Claim Process
Making a claim can be most stressful when
you have a lot on
your mind. But you can always believe us for support. We care for you and
always try to resolve your claim queries and applications quickly and
efficiently at the earliest. With our customer-centric service we handle the
claims with a responsive manner. We also offer a step-by-step guidance for our
claims process to save time and minimize your effort. You can submit the claim
by filling up the assigned claim form along with all the supporting documents.
Claims can be submitted by courier/ physically to the following address:
Address:
Claim Department
Bengal Islami Life Insurance Ltd
Aziz Bhaban (5th FLoor)
93, Motijheel, Dhaka-1000
For any query regarding Claim,
Please contact us at: +8809678171717
You can also Email us at : anis@bengalsilamilife.com.bd
group@bengalsilamilife.com.bd
Required Documents for Claim Submission:
The below mentioned List of documents are primarily required to claim Life, Disability & Health Insurance benefit. Additional documents may need to be submitted as per Claims Department’s demand.
| S/N | For Group Insurance |
For Individual Insurance |
| 1 | Properly filled up Claim Form |
Properly filled up Claim Form |
| 2 | Death Certificate |
Death Certificate |
| 3 | Age proof of the deceased employee |
Age proof of the policyholder |
| 4 | Employment Certificate. |
| S/N | For Group Insurance |
For Individual Insurance |
| 1 | Properly filled up Claim Form |
Properly filled up Claim Form |
| 2 | Post Mortem Report |
Post Mortem Report |
| 3 | First Information Report (FIR) |
First Information Report (FIR) |
| 4 | Age proof of the deceased employee |
Age proof of the policyholder |
| 5 | Employment Certificate |
| S/N | For Group Insurance |
For Individual Insurance |
| 1 | First Information Report (FIR) |
First Information Report (FIR) |
| 2 | Statement of the injury from
competent
authority. |
Statement of the injury from
competent authority. |
| 3 | Prescription and advice from the
specialist of
concerned discipline |
Prescription and advice from the
specialist of concerned
discipline |
| 4 | Doctor’s report and discharge
certificate (if
hospitalized) |
Doctor’s report and discharge
certificate (if hospitalized) |
| 5 | X-ray plate & report. |
X-ray plate & report. |
| 6 | Photograph of the concerned person
with
exposure of the disabled organ. |
Photograph of the concerned person
with exposure of the
disabled organ. |
| 7 | Employment Certificate for each/any claim. |
All claims should be submitted along with properly filled up assigned ‘Claim Form’ to us within 30 (thirty) days after consultation with the doctor (in case of Out-patient treatment/ after discharge from hospital (in case of hospitalization)
| S/N | Out-patient Treatment |
In-patient Treatment |
| 1 | Original money receipt showing the
attending
physician's detailed charges along with his signature
& date with photocopy of physician's prescription. |
Original Money receipts of bills |
| 2 | Original itemized pharmacy bill
showing date of
purchase, name of patient, quantity and name
of drugs along with photocopy of physician's
prescription. |
Photocopy of Discharge certificate |
| 3 | Original receipt showing charge
for each of the Lab
test, X-ray Films, and other examinations done and
supported by the respective physician's request to
undergo examinations and copies of the reports of
examinations undertaken. |
Admission advice |
Claims should be submitted along with properly filled up the assigned ‘Claim Form’ to us within 30 (thirty) days after discharge from hospital
| S/N | In-patient Treatment |
| 1 | Original Money receipts of bills |
| 2 | Photocopy of Discharge certificate |
| 3 | Admission advice |